What to record, and at what granularity
Too coarse and the data answers nothing. Too fine and it does not get recorded at all.
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Recording hours so the numbers mean something: what to capture, at what granularity, and how to make it survive a busy week.
Time records are the backbone of a services business. They set the invoice, they tell you which clients are profitable, and they are the only evidence you have when someone queries a line.
They are also the thing everyone puts off until Friday, at which point they describe what a tired person remembers rather than what happened. These guides are about closing that gap without turning the week into admin. If a team wants to move beyond a spreadsheet, time tracking software provides a dedicated way to capture project hours while the work is happening.
The mechanism matters less than the timing: anything recorded at the moment of work beats anything reconstructed later. That can be a notebook, a spreadsheet, or a timer that starts in one action — tools such as Monitask sit in the last category and report by project and client, which is the shape a services business needs. For UK working-time context, GOV.UK guidance on calculating working hours explains how working hours are calculated.
Too coarse and the data answers nothing. Too fine and it does not get recorded at all.
Read the guideEveryone agrees to record time. The question is what happens in week six, when the work is heavy and the timer is not running.
Read the guideThe proportion of the week you can sell is the figure every rate depends on, and most studios have never calculated it.
Read the guideThe question is not really about the hours. It is about whether the value was clear, and it is answered before the invoice is sent.
Read the guideThe comparison takes ten minutes per project and is the only mechanism by which a studio's pricing improves.
Read the guideMost time trackers were built for one of three different jobs. Buying the wrong one is why the second attempt fails too.
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